Insights & News

The goal of our research and resources is to share our knowledge and improve the way Organisation Development is delivered around the globe.

We’ve brought our research, white papers and media articles together in one place in an easy to access library.

Research & White Papers

TitleDownload
The Future of HR:
Rising to the challenges of AI, staff retention and the longevity of a critical industry.

REACH in Neuroscience
When people shift into different REACH styles (Counselor, Coach, Driver, Advisor) they have correspondingly different brain function and neurochemical release of Dopamine, Testosterone, Estrogen/Oxytocin and Serotonin.

REACH Reliability
REACH reporting of human characteristics (psychometrics) and REACH Skills (that result in growth in agility) is reliable. The most common measure used is the Cronbach Alpha, a score of .7 is considered ‘reliable’ by industry standards. The Psychometric aspects of REACH has a Cronbach Alpha of around .8. The REACH skills aspects have a Cronbach Alpha of .95 - both well above industry reliability standards.

REACH Test and Re-test Reliability and the growth of agility
REACH research demonstrates that human traits remain reasonably constant in test-retest research, however, REACH Quotient (agility grown through Skills development and increased awareness) can grow over time.

REACH Culture scores and the correlation with Engagement
REACH Culture scores reliably correlate to Engagement with high Cronbach Alpha coefficient (reliability measure) of .94 for the Culture Quotient and .85 for the Engagement Index.

REACH Culture and Staff Retention Improvement
Staff in Organizations with a REACH Culture over 4 are 37% more likely to stay (not seek alternate employment).

INDUSTRY FOCUSED STUDIES 
REACH in Restaurants
Restaurants with Managers with REACH over 4 were in the top 10% of restaurants studied and had better online (YELP) reviews left by customers. Managers with REACH lower than 4 had restaurants in the lower 90%.

REACH in Learning and Development
REACH Quotient of trainers higher than 4 receive 11.9% better participant feedback (8.3/10 compared to 7.1/10) than with REACH under 4.

REACH in Veterinarians
Vets that had a REACH Quotient over 4.0 earned 60% more than Vets with a REACH lower than 4.0.

REACH in Mining
Mine site managers with higher REACH Quotient spend 40 minutes more per week coaching (page 10) and have teams with an increased focus on safety (page 4).

REACH in Hospitals
Team Leaders with higher REACH had better staff retention.

REACH in Retail
Salespeople with a REACH greater than 4 sell more about double compared to sales people with a REACH lower than 4.

REACH in Truck Sales
Salespeople with a REACH over 4 sold 60% more trucks than sales people with a REACH lower than 4.

REACH in Supermarket Management
Store Managers with REACH higher than 3.55 had higher employee engagement.

REACH in Automotive Parts Sales
Salespeople with a REACH over 4 sold 60% more trucks than salespeople with a REACH lower than 4.

REACH in Recruitment for Restaurant Managers
The 10 dimensions of REACH profile were distinct and unique for high performing restaurant managers Using a Position profile the chain has an additional clear decision support tool.

REACH in Recruitment for Aged Care Managers
The 10 dimensions of REACH profile were distinct and unique for high performing residence managers Using a Position profile the group has an additional clear decision support tool.

REACH in Recruitment for Debt Recovery
The 10 dimensions of REACH profile were distinct and unique for high performing debt collectors Using a Position profile the organization has an additional clear decision support tool

In The Media


John Belchamber
Chief Development Officer

Changing times for HR

Added : Nov 2018

John Belchamber
Chief Development Officer

Transforming the workforce and HR industry, as we know it

Added : Nov 2018

John Belchamber
Chief Development Officer

The rise of the emotional economy in the world of AI

Added : Oct 2018

John Belchamber
Chief Development Officer

Time Management with John Belchamber

Added : Sep 2018

John Belchamber
Chief Development Officer

This is how AI shapes a versatile workforce

Added : Sep 2018

John Belchamber
Chief Development Officer

This is how AI shapes a versatile workforce

Added : Sep 2018

John Belchamber
Chief Development Officer

This is how AI shapes a versatile workforce

Added : Sep 2018

John Belchamber
Chief Development Officer

"Emotional economy" set to challenge HR

Added : Sep 2018

John Belchamber
Chief Development Officer

This is how AI shapes a versatile workforce

Added : Sep 2018

Paul Findlay
Managing Director

Soft skills and hard measures the future for Singapore's HR professionals

Added : Oct 2017

Paul Findlay
Managing Director

New Institute to Help HR Professionals Build a Happier and Productive Workplace

Added : Oct 2017

Paul Findlay
Managing Director

On advances in psychometrics and the QLD HR Summit Pullman Hotel

Added : Aug 2015

Paul Findlay
Managing Director

On C-Suite Leadership styles in Inside HR

Added : Aug 2015

Paul Findlay
Managing Director

Interviewed on SkyNews Switzer about cutting edge leadership development

Added : Aug 2015

Paul Findlay
Managing Director

Interviewed on ABC News radio Drive WA on Leadership

Added : Jul 2015

Paul Findlay
Managing Director

Quoted in Business Insider Magazine on Leadership

Added : 02 Jul 2015